From No Knowledge in Outsourcing to 1,000 employees Overseas How Pranav Dalal Built and runs his Business

Pranav's wife had an idea that start an outsourcing business by hiring workers in India. He is Indian but has no family there and he doesn't speak the language. But he jumped in, and tells the story of starting and growing to 1,000 employees. He discusses what he had to do to niche and pivot so he wasn't just dealing with trying to provide the cheapest price. 
Great tips, and great inspiration!